This page explains, in plain terms, exactly how Klirry turns your orders and ad spend into one honest profit number — the same math behind every figure you see in the app.
For every order, we start from what the customer paid and subtract every real cost, in this exact order:
The order total, before we take anything out.
The tax you owe on the sale, for the country the order shipped to. VAT (value-added tax) is the sales tax used across the EU — we work it out per country automatically.
What your card processor, Klarna, or PayPal charged you to take the payment.
What you actually paid to ship the order, by country and carrier — not what you charged the customer.
What the item cost you to buy or make — sometimes called COGS (cost of goods sold): the price of the product itself, before any of your other business costs.
Boxes, mailers, tape, inserts — the physical cost of getting the order ready to ship.
A small catch-all rate for the odds and ends every order carries that don't fit the categories above.
What's left after all of that is your real profit on that order. Refunds are subtracted the same way, so a partly-refunded order shows its true, lower profit — never the original amount.
We connect an ad to the order it produced using utm_content (the tag your ad platform adds to the link), falling back to fbclid (Meta's own click ID) when utm_content is missing. When we can't match enough orders directly, we estimate using a calibration factor: your platform-reported return on ad spend (ROAS — revenue divided by ad spend), corrected against the small sample of orders we could match directly. Every number carries a badge showing which of these applied — see below.
Every ad gets exactly one label, decided by the same rule for everyone — never a guess, never per-customer tuning:
All of this looks at your last 14 days — a short enough window to catch a problem quickly, long enough to not overreact to one bad day.
Every number in the app carries one of these three badges, so you always know how sure we are:
These are the exact same badges and definitions you see next to every number in the app — this page never says anything different from what the product tells you.