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How shipping costs are configured

Shipping costs are what you pay to ship, by country. They are set under Costs, in the Shipping costs section.

Steps

  • Set the default shipping cost. It applies to every country you have not added yet.
  • Add countries. Press Add country and enter the cost for letter or standard shipping. The suggestions list shows the top countries in your orders.
  • Add a tracked cost if you need one. The Tracked field is optional.
  • Mark the section as reviewed.

Which orders count as tracked

An order is treated as tracked when the name of its shipping method matches the pattern track|sp[åa]r|spor, ignoring upper and lower case. For example, a method called "Tracked parcel" or "Spårbart paket" counts. If your tracked shipping method has a name that does not match, tell us and we will look at it.

Where no country row exists, the default applies, which is why the default is always there.

Last reviewed 2026-10-02